Each provider's data sheet lists what was found, what grade the evidence carries, what the
anchors made of it, and what is still unverified. The framework itself is published under a
CC BY licence, so anyone — including a provider that disagrees with its position — is welcome
to re-run it and publish their results.
Status of these figures
Scores are final for the 2026 Edition. Each total is computed at build time from the sub-criterion anchor scores below, using the weighting rule published in the appendix — not transcribed from a worksheet — so any reader can re-derive it. Facts remain correctable through the standing corrections process, and a corrected fact re-derives the score through the anchors.
Ties: providers within 1.5 points are treated as tied for tiering purposes even though the
table shows an order — in this edition, Simply Contact and Foundever; Transcom and Conectys and Konecta.
Teleperformance Leader France · founded 1978 · 78.8/100
Simply Contact Leader Poland · founded 2013 · 74.6/100
Foundever Leader Luxembourg · founded 1985 · 74/100
Transcom Strong Performer Sweden · founded 1995 · 69/100
Conectys Strong Performer Romania · founded 2004 · 68.8/100
Konecta Strong Performer Spain · founded 1999 · 68.2/100
Armatis Specialist France · founded 1989 · 56.2/100
Mplus Specialist Croatia · founded 2007 · 50/100
scores-2026.csv — the master scoring table: rank, tier,
score, axis subtotals, delivery scale and the largest remaining evidence gap per provider. Licensed CC BY 4.0 .
Evidence grades used on every sheet
E1 Independently verified Confirmed by a registry, audit attestation, or analyst evaluation
E2 Independently corroborated Two or more independent sources agree
E3 Company-stated Provider's own claim, plausible, single-source
E4 Industry-compiled A sector benchmark applied as context — not that provider’s own data
E5 Not published — verify directly The claim a buyer must check in procurement; we say so rather than guessing